If you have graduated, dropped below half-time enrollment in a program or withdrawn from your school, you are required to complete exit counseling.   


Your school will conduct exit counseling either:

  • In-person (individually or as a group), or

  • Online.

Be sure to check with your school’s financial aid office to determine the specific exit counseling process you need to complete.


During exit counseling, you will learn the following:

  • The importance of loan repayment.
  • The consequences of default.

  • The use of the Master Promissory Note.

  • That loan repayment is required, regardless of educational outcome or subsequent employability.

  • Your estimated monthly loan repayment amount.

  • Your loan repayment options.

  • Debt management resources.

  • How to access your loan information through the National Student Loan Data System (NSLDS) or how to contact the Federal Student Aid Ombudsman’s office for help.

  • Your Rights and Responsibilities as a borrower.