To be considered "satisfactory," your payments must be:


  • Consecutive – one after another, such as monthly

  • Voluntary – not obtained through wage garnishment, state tax offset or Federal Treasury offset, etc.

  • On time – received within 20 days of the due date

  • In full – which means the minimum payment based on your income and family size or a reasonable and affordable payment based on your total financial circumstances


To determine a satisfactory payment, contact the collection agency assigned to your account by calling 1-800-331-2314.